Am I registered?
Bought webroot from Best Buy. Signed in successfully but received not confirmation back that it was installed. What do I need to do to verify installation was completed.
Hi AnnandJordan
Welcome to the Community Forums.
If you purchased from Best Buy, unless they physically installed the software for you there will be a need to do that on your system.
If you have received a copy of the uninstaller then you will need to run it, as follows, to install WSA:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
? Download a Copy HERE (Best Buy Subscription PC users click HERE).
? Install with the new installer, entering your Keycode when prompted to do so in the install process
? Let it finish it's install scan
? Reboot
and that should do the job
If all goes well you should see a WSA icon on your Desktop and the WSA icon in the notification tray area of your PC (Green circle with a 'W' in it).
Do let us know how things go.
Regards, Baldrick
Welcome to the Community Forums.
If you purchased from Best Buy, unless they physically installed the software for you there will be a need to do that on your system.
If you have received a copy of the uninstaller then you will need to run it, as follows, to install WSA:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
? Download a Copy HERE (Best Buy Subscription PC users click HERE).
? Install with the new installer, entering your Keycode when prompted to do so in the install process
? Let it finish it's install scan
? Reboot
and that should do the job
If all goes well you should see a WSA icon on your Desktop and the WSA icon in the notification tray area of your PC (Green circle with a 'W' in it).
Do let us know how things go.
Regards, Baldrick
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