Hi, I need to delete 4 consoles that I no longer use, also merge to key codes. I bought another licence as I cannot get the password manager to work, still cannot.
Little bit about me. I use to use Prevex until Webroot bought them out for there tech have been with webroot since , hence the old consoles, and never used the pasword manager. I have read some fixes and it seems that I need admin support but an old Question to admin will not let me ask a new one
Thanks
Goss
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Hello Goss66,
Welcome to the Webroot Community.
You are right, you will need support's help to do this. You can try to submit a support ticket, but it sounds like you may have already tried that and are having trouble. In that case, I would call Webroot tomorrow - Monday - and ask them to assist you.
Technical SupportCall 1-866-612-42277am - 6pm Mountain Time
Monday - Friday
Hope this info helps, 😉
Welcome to the Webroot Community.
You are right, you will need support's help to do this. You can try to submit a support ticket, but it sounds like you may have already tried that and are having trouble. In that case, I would call Webroot tomorrow - Monday - and ask them to assist you.
Technical SupportCall 1-866-612-42277am - 6pm Mountain Time
Monday - Friday
Hope this info helps, 😉
Thanks BD your link worked and they have responded, Should be resolved soon.:D
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