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"Downloadmyinboxhelper" unwanted extension

  • March 5, 2019
  • 3 replies
  • 20 views
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Fresh Face
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This nuisance was added to my laptop after I installed watchtvnow.com. Random "articles" are sent to me---not in my inbox---directly onto the lower right side of my screen. They eventually reappear after I swipe them away. How do I get rid of it? I don't see it on my list of extensions or programs.

Best answer by TripleHelix

Hello @banana12 and Welcome to the Webroot Community!

The best thing to do is Submit a Support Ticket and they will help you remove this Adware and also add detection for this for all of us!



Thanks,

    3 replies

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • Answer
    • March 5, 2019
    Hello @banana12 and Welcome to the Webroot Community!

    The best thing to do is Submit a Support Ticket and they will help you remove this Adware and also add detection for this for all of us!



    Thanks,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
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    Fresh Face
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    • banana12
    • Author
    • Fresh Face
    • March 5, 2019
    Thanks for your help! The Support Ticket instructions were easy to follow, and I no longer have this pesky problem! I'll check out the multi-vector protection.
    ProTruckDriver
    Ssherjj
    TripleHelix
    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • March 5, 2019
    Thanks for your help! The Support Ticket instructions were easy to follow, and I no longer have this pesky problem! I'll check out the multi-vector protection.
    Great to hear and Thanks for letting us know! You already have the multi-vector protection with WSA! 😉

    Cheers,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Ssherjj
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