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Hello!

  • April 4, 2014
  • 10 replies
  • 49 views

Hi, I'm beagle1957, former internet tech support specialist for a couple of cable/internet providers in my local area.  Just installed WSA Complete yesterday and had to use tech support & the community forum to fix an access problem with Password Manager - VERY impressed with both!
 
Looking forward to contributing to the forums!

10 replies

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • April 4, 2014
Welcome aboard and glad you were able to get your issue fixed!

shorTcircuiT
Gold VIP
I am glad to hear that it got fixed!

Baldrick
Gold VIP
  • Gold VIP
  • April 4, 2014
Hi beagle1957
 
Welcome to the Community Forums...http://www.forumsextreme.com/images2/sSig_hi.gifhttp://www.forumsextreme.com/images2/sSig_hi.gifhttp://www.forumsextreme.com/images2/sSig_hi.gif
 
Thanks for sharing.  It is always pleasing to hear when users are happy and satisfied.
 
Regards
 
 
Baldrick

shorTcircuiT
Gold VIP
If you don't mind me asking, what was the solution to the problem?  I am always happy to learn more so I can do a better job of helping out 🙂

Miquell
Community Leader
  • Community Leader
  • April 4, 2014
Hi beagle1957!
 
Welcome to the Community! :D
 
I'm glad that issues you have mentioned were fixed.
I hope you will be a fully satisfied WSAC user :D
 
Regards,
 
Mike
 

RompinRaider
Popular Voice
  • Popular Voice
  • April 5, 2014
Hi beagle1957 and welcome! Great to have you in the community!!

  • Bronze VIP
  • April 5, 2014
Hello beagle1957. Welcome to the Community. Great to have you here.:)

  • Author
  • New Voice
  • April 6, 2014
DavidP1970, thanks for your assistance in the forum the other day!
 
I had an old expired keycode on my Webroot account from 2 years ago when I trialed Webroot on my smartphone that was preventing Password Manager from working. I had to call Support; the tech had to migrate everything over to my new SecureAnywhere keycode on the backend..

shorTcircuiT
Gold VIP
Yup.. that would do it!  The Password Manager is of course tied to specific profiles, and as you can see each profile is set to a specific key code.  I am glad Support got things straightened out for you!

  • Popular Voice
  • April 6, 2014
Hello beagle1957 :D
Nice to meet you in the community.
Hope you will feel comfortable here and free to ask for assistance if you need a solution.
Cheers,
Herve