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Hi, I'm beagle1957, former internet tech support specialist for a couple of cable/internet providers in my local area.  Just installed WSA Complete yesterday and had to use tech support & the community forum to fix an access problem with Password Manager - VERY impressed with both!

 

Looking forward to contributing to the forums!
Welcome aboard and glad you were able to get your issue fixed!
I am glad to hear that it got fixed!
Hi beagle1957

 

Welcome to the Community Forums...http://www.forumsextreme.com/images2/sSig_hi.gifhttp://www.forumsextreme.com/images2/sSig_hi.gifhttp://www.forumsextreme.com/images2/sSig_hi.gif

 

Thanks for sharing.  It is always pleasing to hear when users are happy and satisfied.

 

Regards

 

 

Baldrick
If you don't mind me asking, what was the solution to the problem?  I am always happy to learn more so I can do a better job of helping out 🙂
Hi beagle1957!

 

Welcome to the Community! :D

 

I'm glad that issues you have mentioned were fixed.

I hope you will be a fully satisfied WSAC user :D

 

Regards,

 

Mike

 
Hi beagle1957 and welcome! Great to have you in the community!!
Hello beagle1957. Welcome to the Community. Great to have you here.:)
DavidP1970, thanks for your assistance in the forum the other day!

 

I had an old expired keycode on my Webroot account from 2 years ago when I trialed Webroot on my smartphone that was preventing Password Manager from working. I had to call Support; the tech had to migrate everything over to my new SecureAnywhere keycode on the backend..
Yup.. that would do it!  The Password Manager is of course tied to specific profiles, and as you can see each profile is set to a specific key code.  I am glad Support got things straightened out for you!
Hello beagle1957 :D

Nice to meet you in the community.

Hope you will feel comfortable here and free to ask for assistance if you need a solution.

Cheers,

Herve

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