Is Anyone Working in Webroot Custmer Service?

  • 1 May 2020
  • 1 reply

Can someone point me in the right direction?  I sent an email request in for help with Webroot customer service four days ago and again yesterday.  I have not gotten any response.  Is anyone working from home or am I somehow not sending my request to the right place?






Best answer by TripleHelix 1 May 2020, 19:01

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Userlevel 7
Badge +63

Hello @Genbukan 


Is this where you are sending the Ticket? Webroot Customer Service


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.


You can call them during Business hours see here:

Mon - Fri 7 AM to 5:30 PM (MDT)


Webroot Support:

Submit a ticket

Call 1-866-612-4227