Just Joined the Discussion..

  • 12 October 2013
  • 3 replies

 Had Web-root since Dec and Have owned it before.. It seemed to be doing it thing .. but never found Viruses when viruses where present.  Then when I purchased it in Dec with my new PC..  It seem to find some, but never indicated that they had been removed (for all I know... I dont like windows 8 I still dont even know exactly how to use still came with no instruction .. They say they are on my all in one.... BUT first I got to know how to use it to find it..)  ???  UGH!    .  So I was worried iWas wishing I had purchased Kaperski but since the new change .. It looks like things are looking up.   I would still like to know where clean up is located on the NEW WEBROOT program is.. Please..    Looking good WEBROOT!  

3 replies

I knew where clean up was with the old WEBROOT... just dont know where it is located with the new program change and menu change. 
Userlevel 7
Badge +56
Hello Anita and Welcome to the Webroot Community Forums! 

On your first post please read these 2 posts: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Exclude-folders-from-scanning/m-p/49698#M3836
And the Cleaner is called System Optimizer please see here from the Online HelpFile: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C9_SystemOptimizer/CH9a_RunningSystemOptimizer.htm
Daniel 😉
Userlevel 7
Hi Anita, welcome the to Community!
I see you are in good hands with TH, so I will just say a big hello and leave it at that 🙂