Hi, chaps. I haven't been able to find a solution to this so thought I'd try the community. I've been getting Webroot application alerts for the past few weeks on my Lenovo Yoga 3 10 tablet saying the "device is in a critical state". The problem is identified as User Experience com.lenovo.newue.service. Webroot cannot remove it. Others on the net have said this is part of the Lenovo firmware and could be a false positive. Malwarebytes does not identify it as a problem. I'd appreciate anyone's thoughts on this one.
Answer
Lenovo Yoga alert
Best answer by TripleHelix
Hello and Welcome to the Webroot Community!
For things like this it's best to Submit a Support Ticket and they can tell you what's going on as it could be a False Postive or something that needs to be white-listed?
Thanks,
For things like this it's best to Submit a Support Ticket and they can tell you what's going on as it could be a False Postive or something that needs to be white-listed?
Thanks,
+63Hello and Welcome to the Webroot Community!
For things like this it's best to Submit a Support Ticket and they can tell you what's going on as it could be a False Postive or something that needs to be white-listed?
Thanks,
For things like this it's best to Submit a Support Ticket and they can tell you what's going on as it could be a False Postive or something that needs to be white-listed?
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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