My desktop computer will not pull up. It continues to read chipset heat sink not detected. I have had trouble for several days with the desktop going black and coming back on. What can I do if anything?
Jean N.
My computer will not pull up. Instead it says chipset heat sink not detected.
This topic has been closed for replies.
Hello Jean, welcome to the Community!
First, in case you noticed, I did indeed edit your post. I merely removed your full last name to help protect your identity.
As for the problem with the error message, I urge you to not attempt to turn the computer on again until you have had a qualified computer technician inspect it. Heatsinks are a metal part that attach to certain electronic components in order to help remove excess heat. Parts that are required to have a heatsink can actually melt without it.
Replacing it, or attempting to re-attach it should be left only to an expert. Those same parts the heatsink is supposed to protect are also extremely sensitive to static electricity: simply touching them can potentially destroy them.
First, in case you noticed, I did indeed edit your post. I merely removed your full last name to help protect your identity.
As for the problem with the error message, I urge you to not attempt to turn the computer on again until you have had a qualified computer technician inspect it. Heatsinks are a metal part that attach to certain electronic components in order to help remove excess heat. Parts that are required to have a heatsink can actually melt without it.
Replacing it, or attempting to re-attach it should be left only to an expert. Those same parts the heatsink is supposed to protect are also extremely sensitive to static electricity: simply touching them can potentially destroy them.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.