paying bill
I am simply trying to pay my bill for webroot ?? I bought it from Best Buy. How do I pay for it?
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Hi charles ralls
Welcome to the Community Forums.
I presume that when you say "trying to pay my bill for webroot " you are referring to a renewal as a first time purchase would have to be paid for in full before using the software commercially. So in the assumption that I am correct and that you are indeed referring to a renewal.
First thing is to check which version you have renewed? Is it a Best Buy/The Geek Squad version of WRSA purchase or the standard Webroot version?
If a Best Buy version then the renewal actually only occurs on the expiry date and then it can take 24 - 48 hours before the Webroot back office systems are updated (transfer of information from Best Buy to Webroot). In case it is of use there is a Best Buy/Geek Squad page on the Webroot site (HERE).
If not a Best Buy version then you should have received notification of the impending expiry and can renew HERE (for US) or HERE (for UK).
Hope that helps? If I have gotten the wrong of the stick completely then please post back to advise in more detail as to your circumstances surrounding your need to 'pay the bill'.
Regards, Baldrick
Welcome to the Community Forums.
I presume that when you say "trying to pay my bill for webroot " you are referring to a renewal as a first time purchase would have to be paid for in full before using the software commercially. So in the assumption that I am correct and that you are indeed referring to a renewal.
First thing is to check which version you have renewed? Is it a Best Buy/The Geek Squad version of WRSA purchase or the standard Webroot version?
If a Best Buy version then the renewal actually only occurs on the expiry date and then it can take 24 - 48 hours before the Webroot back office systems are updated (transfer of information from Best Buy to Webroot). In case it is of use there is a Best Buy/Geek Squad page on the Webroot site (HERE).
If not a Best Buy version then you should have received notification of the impending expiry and can renew HERE (for US) or HERE (for UK).
Hope that helps? If I have gotten the wrong of the stick completely then please post back to advise in more detail as to your circumstances surrounding your need to 'pay the bill'.
Regards, Baldrick
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