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Dear all,

Rime-Weasel v0.15.0.0 Chinese input method is blocked by webroot and cannot even download it, how to solve the problem?

REMOVEd Direct LINK!

details of this Chinese Input Method about blocked by Antivirus program:
https://github.com/rime/weasel/issues/922


Can Webroot check it, and add “Rime-Weasel v0.15.0.0” to the white list after verification?

At this moment, any temporary method to install Rime-Weasel?
I am using Win11

Thanks for any kind of help!
hhtmp88

Hello @hhtmp88 

 

It’s best to contact Webroot Support Directly and they will let you know!

 

Info from VirusTotal: https://www.virustotal.com/gui/file/21b2b3ba19f11b308db3c50ce343a14a42ce10331e3c0b7021850ec6726dcd10/detection

 

I downloaded the file and here is the detection to give to support!

 

Infection detected: E:\Users\Daniel\Downloads\weasel-0.15.0.0-installer.exe lSHA256: 21B2B3BA19F11B308DB3C50CE343A14A42CE10331E3C0B7021850EC6726DCD10] 6MD5: 51C97A47948E06586142D5A1E8DDCA07] D3/00080000] 0W32.Malware.Gen]
Thu 2023-10-12 09:05:06.0511    Infection found in realtime: E:\Users\Daniel\Downloads\weasel-0.15.0.0-installer.exe tUniqueID: BAB3B221, MD5: 51C97A47948E06586142D5A1E8DDCA07, Size: 9007745 bytes] 7524288/00000003]
nW32.Malware.Gen]

 

 

Also next time don’t post a direct link to a possible bad file!

 

Webroot Support:

Submit a ticket 24/7/365 and the best way.

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,


Hello @hhtmp88,

 

Thank you for bringing this to our attention. We have determined this to be a False Positive and the file will no longer be detected.

 

Thanks,

 

-Dan


Thanks @DanP 


Thanks Daniel for your info!

I noted that the SHA256 and MD5 codes are the same as indicated by the programmer group of Rime-Weasel,

so is it fault-detection?
and the installer file,  weasel-0.15.0.0-installer.exe , is actually clean and no virus?

or Webroot is still under investigation?
but it’s already nearly 4months since your first detection on June 8, 2023!

Rgds,
hhtmp88


Thanks Daniel for your info!

I noted that the SHA256 and MD5 codes are the same as indicated by the programmer group of Rime-Weasel,

so is it fault-detection?
and the installer file,  weasel-0.15.0.0-installer.exe , is actually clean and no virus?

or Webroot is still under investigation?
but it’s already nearly 4months since your first detection on June 8, 2023!

Rgds,
hhtmp88

Read above from DanP!