I got the phone call about 20 minutes after having repeatedly tried to connect to Netflix unsuccessfully, even though the Smart TV said my internet connection was fine?? It was a recorded voice telling me to press one to get a technician, I didn’t. Using my HDMI cable and Telstra Tbox I still have from before I had bought the Smart TV for now. That is working fine is it the TV stuffing up or has someone hacked it??
Smart TV, phone call saying they are Telstra and someone has hacked me that"s why my Netflix can't connect even though my ADSL internect connection is OK?
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The call you got sounds like a very typical “tech support scam” to me. If you’re looking for the official tech support of Telstra, I’d recommend going here: https://www.telstra.com.au/
Always be wary of companies calling you and offering support! It’s very easy to get duped into paying for support while most companies support their products/services for free.
-Keenan
I just went into the settings on my New Smart TV, and redid the setup and it’s connecting normally now.
Yes, I am getting a lot of scam calls on my landline (live in a mobile blackspot where a lot of hippy conspiracy theory anti 5G people live).
I went to the scamwatch website and reported this call, the Nicole from NBN calls, and the Amazon calls I’ve been getting.
Thank You.
Kim
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