Subscription has renewed but webroot

  • 29 July 2022
  • 1 reply

I get this annoying Your action is needed

I enter my new keycode - it approves the software.

Then 10 minutes later I get its expired - please renew.

I have 368 days left on my subscription….

Console seems to be ok:

Ask Support. I opened 2 ticket, the first one 4 days ago and goes unanswered.


Support used to be good!


Best answer by TylerM 29 July 2022, 18:54

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Userlevel 7
Badge +25

I’ll get support to look at this now, but just know that every time you send a message unanswered it sends you to the back of the queue. I see you have sent 3 messages and your first was 2 days ago so that might explain it