Hello and Welcome to the Webroot Community!

 

Please Submit a Support Ticket to see if you still have a valid WSA License and they will work with you to get this corrected. My suggestion is always buy directly from Webroot as they have better prices then most PC support companies and Webroot supports there own product fully with an active subscription with no extra charges! https://www.webroot.com/us/en/home



 

Thanks,

 

Daniel ;)

 

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