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unable to login to webroot secure on my mac

  • November 19, 2019
  • 1 reply
  • 19 views

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Getting a message that either my username or password is incorrect. When I submit for a new password to be emailed to me, the email from webroot never comes. This has been going on for 10 days.

How can I contact webroot directly?

Best answer by ProTruckDriver

Hello @rt2 , Welcome to the Webroot Community Forum. :relaxed:

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

1 reply

ProTruckDriver
Moderator
  • Moderator
  • Answer
  • November 19, 2019

Hello @rt2 , Welcome to the Webroot Community Forum. :relaxed:

 

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave