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Video no longer working

  • January 25, 2019
  • 1 reply
  • 73 views

Forum|alt.badge.img
The camera seems to be blocked by WebRoot but I've tried the clear any blocked files. Nothing is listed. How do I get the camera to work?

Best answer by ProTruckDriver

Hello TOSBOSS, Welcome to the Webroot Community Forum. ☺️

You probably need to get some files whitelisted from Support since nothing is listed.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

1 reply

ProTruckDriver
Moderator
  • Moderator
  • Answer
  • January 25, 2019
Hello TOSBOSS, Welcome to the Webroot Community Forum. ☺️

You probably need to get some files whitelisted from Support since nothing is listed.

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.