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What an earth has happened to Customer Support?

I raised a ticket back on 13 March and I am still waiting for a response.  It never used to be like this.

@ptgeoff I don’t know and not to hear from them at all from March 13th. I will ping our Webroot Community Staff! @khumphrey  @freydrew 

@ptgeoff ,

Can you please private message me with the email you used to send a ticket? I’ll check with the support team and get back to you ASAP.

-Keenan

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