Skip to main content

webroot deleted this saying it was malware. what is it?

 

Hello @Herdman 

 

Can you please Save a Scan log and posts the lines of detection's and it should be near the bottom of the log: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____1

 

Thanks,


@Herdman if you don’t want to post the lines from the log then you can Submit a Support Ticket and they will let you know and make sure your system is clean.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,


Reply