i am not new to pc's etc.
webroot missed whatever attacked my start up. could not even get to webroot to get help, spent weekend gettin pic's etc onto external drive and then formatt C and reinstall everything.
anyone else experience this?
why didn't webroot defend against whatever attacked my start up? i have had to format C and restart
+62Hello ?,
Welcome to the Webroot Community!
We are sorry to hear that you have experienced issues on your PC.
Webroot can be started in Safe Mode and you could of ran a scan there. That doesn't help you now but it might help you in the future. It's hard to say what hit your computer. Webroot also has a roll back future that can put your computer back to the time before any infection. Look here https://community.webroot.com/t5/Webroot-Education/What-Happens-if-Webroot-quot-Misses-quot-a-Virus/ta-p/10202
Or you could of contacted the Webroot Support Team to help you free of charge with an active subscription. You can also call their Support Number: 1-866-612-4227
But if you ever have anymore issues please let us know and we can try to help you or if you have any questions.
Kind Regards,
Welcome to the Webroot Community!
We are sorry to hear that you have experienced issues on your PC.
Webroot can be started in Safe Mode and you could of ran a scan there. That doesn't help you now but it might help you in the future. It's hard to say what hit your computer. Webroot also has a roll back future that can put your computer back to the time before any infection. Look here https://community.webroot.com/t5/Webroot-Education/What-Happens-if-Webroot-quot-Misses-quot-a-Virus/ta-p/10202
Or you could of contacted the Webroot Support Team to help you free of charge with an active subscription. You can also call their Support Number: 1-866-612-4227
But if you ever have anymore issues please let us know and we can try to help you or if you have any questions.
Kind Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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