Why would 50 new file folders appear on my desktop?

  • 29 October 2014
  • 2 replies

Hi, I am new to this group.  I just returned to my laptop and 50+ new folders were displayed on the desktop.  Also, there were additional folders in the dowload folder. 

2 replies

Userlevel 7
Hi @ and welcome.
Can you send us screenshot of the folders, or let us know what they are called?
Also, you may want to submit a ticket to Webroot so they can analyze the issue and advise or come up with a solution to fix the issue you are seeing.
Userlevel 7
@ Good catch!  It looks like all missed this one.  Than you!