• 16 January 2017
  • 4 replies

Userlevel 1
I am a user of WebRoot Complete.  Anything else you need to know about me related to my request, please ask.  
I have very limited technical knowledge. 
What I thought was a ligitimate need to update an ADOBE  app I ended up with "secure search.....) which Chrome says is not a secure search.  In my finder window under all files is the following: Flash Player (1).dmg   I have automatic download to update apps.   
Is it safe to delete this imposter?

4 replies

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
Read here to get more information and there are safe links in the thread to download the latest version: https://community.webroot.com/t5/Security-Industry-News/Adobe-Acrobat-amp-Reader-Security-Updates-Jan-10-2017/td-p/281593
And see here for Adobe Flash: https://community.webroot.com/t5/Security-Industry-News/Adobe-Flash-Player-24-0-0-194/td-p/281625
Also just noticed what you are showing is for Mac Computers. Flash Player (1).dmg
Daniel 😉
Userlevel 1
The latest version of Flash Player was already installed. I did not know at the time . The system did not allow the FP to install. Shortly after the "Safe Search" replaced the Chrome Secure search. It assigned itself as the Default search engine. My question is " can I delete the September 8,2017 Flash Player (1) .dmg imposter?
Userlevel 7
Hello handson, Welcome to the Webroot Community Forum. :D
I just did a Google Search on "makeymcmacface". Since you are limited in technical knowledge I would let the Webroot Experts look into this. I would keep the Flash Player (1).dmg where it is for now and let Webroot Team see what actually was downloaded to your Mac. Please submit a Support Ticket or Contact Webroot Support to sort this problem. 
EDIT: Make sure you tell Support that you are running a Mac. ;)
Userlevel 1
I am getting them on the phone now