I always like detail about what you're working on improving! Thanks. We definitely like the fact that the client is always improving.
I should have come up with that hiding the subscription time idea 😞
My CPU usage is still way too high, not only during scans, but afterwards, until WRSA is restarted. A "when idle" scan finished about 15 minutes ago, and the parent WRSA.exe process is consuming 70%+ CPU. I never had these problems until the recent 8.0 versions appeared. I thought I had worked around this problem in 8.0.4.27 by setting the "Favor low CPU usage over fast scanning" option, but now with 8.0.4.42 scans cause a problem again.
When I shutdown WRSA and relaunch it, CPU usage is less than 1%. However, it does not inform the WIndows 7 Action Center that it's been turned back on and I see the Action Center warning flag in my tray until I reboot.
It's now to the point where I have to disable scans on this machine. It's clear from the release notes from the last two releases that Webroot is aware of CPU issues with scanning. I hope Webroot will escalate its efforts.
Hi Eldan
At the risk of sounding trite, have you submitted a support ticket about this? If not then please do so (
Open a Support Ticket) so that Support can investigate your issue. If you have but have not had a response, etc., then post back and we will try to forward this for you.
What you are highlighting is unusual to say the least...at least in my experience.
Regards
Baldrick
