Secure Cloud

Just updated to Mac Monterey 12.3 yesterday, and Webroot 9.5.0.139 detects Xprotect Remediator MRT v3 as Keylogger.Refog.1.r. Can anyone verify this, please?Thanks.

I have an endpoint that is not functioning.  It will not speak to the portal but locked in central management mode.   I need to remove it to reinstall it but it will not allow me, saying I have to contact the admin, I am the admin :)   I cannot get the console to speak to the endpoint though.    Is there an uninstaller?   Thanks.

Everytime I try to open up chrome, I get the spinning icon and nothing opens.  If I disable Webroot, I can open it up no problem. I am using windows 10 home edition.

Igor pavlov 7 zip - what is this and is it safe?

Webroot secureanywhere endpoint protection   doesn't show up in program  list to uninstall.   running manual command to uninstall giives error that  the service is centrally managed and must be uninstalled from webconsole.   The customer  does not have this info.  The customer does NOT have contact with last IT vendor (relationship ended badly).   How do I uninstall this borderline-malware, garbage software without formatting and reinstallinng windows?

I can not remove this from our 2003 Sp2 server. Please advise, thanks.

I searched first, but didn't find this topic. However, I think there must be more people with this problem.   I am trying to deploy via GPO, but several of the machines never accept the installation. The logs show error %%1274, and verbiage like this: "Failed to apply changes to software installation settings.  The installation of software deployed through Group Policy for this user has been delayed until the next logon because the changes must be applied before the user logon.  The error was : %%1274" "The assignment of application Webroot SecureAnywhere from policy AV Deploy failed.  The error was : %%1274"   "The Group Policy Client Side Extension Software Installation was unable to apply one or more settings because the changes must be processed before system startup or user logon. The system will wait for Group Policy processing to finish completely before the next startup or logon for this user, and this may result in slow startup and boot performance."

Hello. I have loaded the software and have scanned my PC's. When I click the icon in the task bar and then try to open I recieve the following.   "Please contact your network administrator to access the user interface of secure anywhere."   I am the administrator I am logged in as administrator. Any Ideas?   Regards from Dave.

I periodically get a "A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DnsProxyAgent service" message in my event log. Sometimes this happens twice in a span of 36 - 39 seconds. What could be causing this? I still have DNS protection running according to dnsptest.webroot.com and I haven't really encountered many issues. I just want to reduce errors in the event viewer.

MSP here.  I’ve seen other posts that discuss Webroot with Windows Defender, but now that it’s 2021, Windows 10 has changed a bit.Why other posts don’t apply anymore: Disable periodic scans in Windows Defender is no longer an option According to this article, you can set a DWORD value in the registry to enable Passive Mode for Defender, however, upon setting it, is has no effect on issue #1 belowTwo issues:With Webroot + Windows Defender enabled, Windows Defender is still actively scanning data in real-time.  I ran a test and saw the Microsoft Anti-Malware service spike up to 30-40% CPU usage.  Webroot is installed and functioning correctly, but Webroot doesn’t seem tell Windows Defender to turn off. I have a registry hack to force Windows Defender off, but I’d rather not apply that unless I have to. In addition, if I disable “Real-time Protection” in Windows Defender, I get a toast message that says that Windows Defender & Webroot are both disabled, even though Webroot is actually

I find webroot Google search engine. I hope you will help. I am teacher in the school. I need to block this site. I give you link. https://sites.google.com/site/allunblockedgames77  Children enter this site in their free time. They don't listen to me. Can I block through the system, will you show me the way ? I want to block all unblocked games web site. I try dns but it is useless. Thank you.

We have to big issue in Turkey to use Dns Protection. In the starting of computers Dns Protection agent cannot resolve any websites like 5 minutes. After 5 minutes Dns agent working properly. This is a very big issue, a lot of customers, and potential customer affected from that problem.

I went in to the GSM console 3 days ago and whitelisted several a couple for a site yet when I look at Webroot on one of those endpoints nothing shows up under Block/Allow files. It is all done via the GSM because when I try and and "allow" files on the endpoint it says I can't and that they must be added via the console. So.... what am I doing wrong?

Hello, I’m attempting to remove this software from our endpoints. The manual removal fails indicating it requires wsasme.msi, I do not have this file nor is it located on the endpoint.An attempt to remove them displays a missing msi file. further to this removal from WMIC errors out with “ ReturnValue = 1603;” 

  I need to remotely uninstall Webroot SecureAnywhere from 135 devices on a domain.  I do have the ability to do this via a RMM so if there are any scripts or software that can accomplish this with silent or no reboot switches that would be great.  Thank you!

Hello!  New Webroot SecureAnywhere user here.  I recently started at a company that uses this software however I have no experience with it.  Dumb question, but we are troubleshooting some software issues on a PC that has Webroot SecureAnywhere installed on it.  I have access to the Admin console but am unable to disable the software locally. How do I disable this software on a single PC for testing purposes?

Is there a Webroot secureanywhere removal tool?  I seem to have a broken install.  I was messing with deployment tools testing the msi deployment.   Webroot secureanywhere is running, I see the icon and can open it.  It's not showing up in the console online though. I tried using the msi /x option to remove it but it tells me that it's only valid for products that are currently installed.