Webroot Mobile

I have a Webroot license and want to add my new Kindle Fire HD 10 Plus as my 3rd device.  I cannot find Webroot Secure Anywhere when trying to access through the App Store.  What am I doing wrong?  Is Webroot Secure Anywhere compatible with this new Fire tablet?  Thank you.

I have had Secure Anywhere on my HTC One phone for a while without needing to enter a password. Now the phone requires a password to unlock the screen which I am able to do. However, I would like to return to password free access to the phone. Is there a way I can change the settings to do this?

We excited to announce that we will be launching an upcoming Android Beta program in the very near future.    This thread is where we'll be capturing all of your feedback, comments, and suggestions.    Stay tuned for a more info.    Thanks!   --------------------------------------------------------------------------------------------------------------------   UPDATE: Scroll down or click here to jump to the latest Android Beta news    

my phone has a com.sec.mobile.tracker.app.mt dont know what it is but would likebto take it off

I have renewed my Webroot security on my laptop, but now would like to install on our I-pad we’ve had from past (my account allows up to 3 devices) I went to I-pad and downloaded App Webroot Secure and created account setup properly, etc…. However unlike my laptop whereby I have Webroot icon on menu bar how to I see or activate Webroot for the I-Pad?   

Sent a support ticket 9 days ago...no response. After a long wait on hold today I finally got through to someone that verified what I suspected. There is a BUG they are working on specifically with Android Version 12 UI Version 4.1. There is no information on when this BUG will be fixed. I hope this post will help or save you some time if you are encountering the same issues. 

Hi, I'm trying to get some information if I have a legitimate issue on my phone or if this can be ignored. On Monday (4/22) Webroot mobile (Galaxy Note 9 on Android 9.0) started flagging apps I've been using for months as threats telling me they were Trojans. These apps hadn't been updated recently and were things like the Samsung calculator, an app called Trainerize, and something called CSC.apk (com.samsung.sec.android.application.csc). I used the option in Webroot to ignore the apps, updated my Webroot from the playstore and the Trainerize app and restarted my phone and the apps are no longer on the ignore list. However the CSC.apk is still flagged as a threat. I can't find any information about what this file does other than it has to do with some features on Samsung phones and when I tried removing the threat, Webroot wasn't able to. I've just let it be now thinking Webroot will update it's definitions and it will no longer flag this, but it's been 4 days now and i

My Secure anywhere detects Android.Gedma Smsreg com.mediatek.smsreg. It says it is a Trojan, but I cannot uninstall it. I have tried, but it keeps saying uninstall unsuccessful. What can I do? Diana

I just purchased Webroot’s antivirus protection. After installing on my desktop and my laptop, I proceeded to install on my Samsung Galaxy S6 tablet. A notice popped up about the Secure Anywhere app available via Google Play. I searched it out, and the store noted that it wasn’t compatible with my device. Is this information correct? If so, what can I do to protect my tablet?

Web browser security warning (on both Amazon browser and Maxthon):   "Your connection to this site may not be secure... the site's security credentials do not originate from a trusted authority"   I am trying to clear an error which appears on the web but not in the app: "current scan out of date" but that's months ago and there is no way to clear this error.   So i thought I'd go on the web from the Kindle Fire, but I get this error on both web browsers. - ????

Anyone know the phone number for Webroot customer support?  I figured I would give them a try before my next troubleshooting step which would be to start using my android tablet as a cutting board on my butcher block table.  Thanks.

I'm unable to install Webroot Secure Web Browser on my Samsung tablet because it's not compatible.  The version of OS software on my tablet is 8.1.0.  I do have Webroot Secure Anywhere Mobile installed.    What should I do?  Thanks for your help.

Started this morning - Webroot picked up and identified the Trojan "Android.SMSsend" in wssyncmlnps com.wssnps....I tried to unistall and it can not be unistalled nor can I identify which sub routine is running this service.  Is this a real threat or not? and if not why did Webroot just start picking this up ?   -Orion

Hello, Webroot says com.android.mms is a threat "threat found". When I try to remove the threat it fails. It fails because it tries to units tall "messenging app". Please assist. Thanks

hi there, I registered with webroot on my tablet and now I can't find the screen to enter the license code. Please help!! thanks Caroline

Is anyone having continuous threats popping up with Webroot Mobile Security? I just had to reset my Samsung Note 8 this morning and I'm getting this Threat from Outlook. False positives perhaps?

Hello,   I changed the SIM card in my phone, and now it's locked and I can't unlock it even when I changed my password and typed in a new one. I'm on vacation overseas and really need for my phone to work. Is there any way someone could help me if I provide my account info? Thanks!   Laura

Can I install my webroot subscription to my android and Ipad tablets ?

How do you scan your iPhone

So I just purchased WebRoot Internet security for my new PC. And it says it includes protection for up to three devices, and I cannot find an option on my Managment Dashboard to connect the software to my mobile device. Do I need to download a Webroot App for my mobile?

I am showing two laptops on my account.  Is one for my iPad?  I am so confused because I think I may have a virus.

Hi, I'm using "Adhell" on my Androïd phone and I noticed that it often blocks a Webroot Security item : "data.flurry.com" What should I do ?  Thanks

I have Webroot for my desktop PC.  Can I download that to my iPhone and iPad at no extra charge?

my password stopped for my webroot account and after i visit the website to recover the password it asked for my security question which i  didi not set ! i think my account has been compromised. but my phone stop working ! how i can i recover my account please !   thank you