Webroot Mobile

Hello! I have installed Webroot on my Galaxy Note 10.1 and it is not performing correctly.   I want to uninstall it and can't. I have gone to my applications manager and selected Webroot, and where I should have the option to (UnInstall) the button is NOT active.  Therefore I can't complete the task that route.   Any suggestions would be greatly appreciated...........   Thanks!   Ben

When I try to log into the backup & sync app on my iphone it crashes.  It just goes back to the main screen on my phone.  Any help would be greatly appreciated.

Just renewed my subscription to Webroot Secure Anywhere for 5 devices. Besides my laptop i have an Apple Ipad. Tried to download Backup and Sync to my Ipad thru the App Store. Found the Backup & Sync page and tapped INSTALL, but then its asking me give my visa card details. Surely I do not have to pay again to download to my Ipad. My subscription was renewed 12 March 17. Many thanks for all comments.   Cheers   Paul.

I got a notification that SecureAnywhere is being discontinued and being replaced with Webroot Mobile Security, I went through the new installation process where it removes the old app and installs the new. I didn't remove the old app (even though its not there) I'm still getting secureanywhere notifications to upgrade to the new app when I already have it on my phone. So I uninstalled the new one, set the permission to secureanywhere off and I'm still getting secureanywhere notification with no webroot app on my andriod phone. I hate the new app and it crashes often, telling me that in a notifiaction. I totally hate the new interface and what little control I have on my phone now. How can I totally remove it from my phone I no longer want to run the mobile app. I want it completely gone off my phone. I will still run the desktop app one since I like the easy interface and both my PC's are protecte

Hello, I see this notification offering to clean up files (attached image). I feel it is dodgy. Webroot scan doesn't pick up anything. Do you know I could remove? Thank you!      

I recently installed NordVPN on both my GalaxyS7 and my PC. I recently realized that SecureAnywhere was not even running and crashed multiple times on my phone. I uninstalled and reinstalled but when I went to scan for viruses the Error Code 1011 came up stating "Limited or No Connectivity" Once I disconnected from the VPN the scan ran correctly. Has anyone else experienced something similar to this? I opened a chat with NordVPN yesterday and the guy told me he didnt use antivirus software so he couldn't relate to my issue....

Hi,   I stopped updating my WSA business Android mobile client because I found that it needs camera/microphone access! Why is this special access added to the software when on the other hand there is not any feature using it?!   Link to the software I talk about on Google Play is: https://play.google.com/store/apps/details?id=com.webroot.security.sme   Does Webroot want to spy on us?   Please remove this access from the software.

My android cellphone (Stylo F1) is being repeatedly infected with malware. There appear to be 2 related malware "apps": "Magic" and "Settings". I have Webroot Secure Anywhere Mobile installed on this phone with all the recommended settings set. Webroot finds and identifies both "apps" and quarentines them both, but they keep on returning even after Webroot has deleted them. I have tried a clean factory reset/reinstal but the two malware apps returned immediately. After the factory reset Webroot immediately found "Magic", but not "Settings". Webroot quarantines "Magic" and asks me to delete it, which I do, but it keeps returning. Webroot identifies "Magic" as "AndroidScanner1.bad". Magic autonomously opens Google Chrome browser and links to a random website but will not allow the phone to respond to any commands thereafter. The malware called "Settings" is particularly troublesome because plays havoc with the phone's settings and it looks identical to the standard "Settings" app on the

It appears that thus app hasn't been updated for use with iPhone X. Unless I go in landscape mode, I can't get to the green with for setup.

How can i add a website manually to the list of websites to be blocked by Webroot SecureAnywhere Mobile for Android?

With the Webroot Secure call blocker, the phone rings ONCE and THEN the call gets blocked. However, with my previous app (Easy Filter Call and SMS Blocker by Moonbeam), the phone does NOT ring at all. When will this be fixed?   -------- (Latest update of Android on Xperia Pro)

Has anyone experienced very long run times with the scan?

Webroot Mobile is constantly draining my battery on my Galaxy S3 Tablet. It accounts for 48% of my battery usage while the tablet sleeps. I can put my tablet to sleep with the battery anywhere between 90 - 100% and by morning the tablet will be powered of with 0% battery. I’ve had tech support go thru everything and troubleshoot the tablet over & over again and it’s always the same conclusion, WRSA. It gets old. I shut down WRSA and my battery will not lose more than 2% battery while the computer sleeps. So I’m certain that webroot mobile is the problem.   Any suggestions?

I downloaded the app for my NextBook Android, but when I try log in, I am getting an error for the password or login, the email is correct, I changed it from the gmail to my real address the security code goes in with caps, but my email shows it in caps.  my password is correct, but it still will not work no matter how many times I try to put the info in. I double checked that I have the correct email, correct password and the correct keycode, but it still keeps telling me I have the wrong password or login. 

I am looking for documentation about what specifically affects a site's WRI rating in the SecureWeb browser for iOS. A website I worked on has a WRI rating of 41-60 and I am trying to determine why.

My cellphone storage (android) is getting too full. A former internet security app that I had on my cellphone had a feature that let me remove all the junk files from games, etc. I was wondering if Webroot has one, or will have one soon.

How do I send an invitation code to my iPhone? WebRoot SecureAnywhere (mobile protection) is asking for one.  Any help would be appreciated!

I have Webroot Secure Anywhere installed on my Android phone (Samsung A30S). When I access the app, it tells me the current version is being retired and I need upgrade to Webroot Mobile Security. Offers a Keycode and a link to the app store. However, when I click on the link, it says "This item is not available in your country". I am in Spain and I tried a VPN to the UK and the USA, but still get the same report. Please can you help me with this?

I've been trying for 3 days to logon with my HTC one V but it just won't let me login i know for a fact that the email and password are correct.

I was trying to access "AAANETACCESS.COM"  on my Ipad and got an alert from apple that I may have been hacked. Any thoughts?

Hello Webroot! My colegue bought  a phone ALCALL android a month ago and in past  week is too slow, poping up some advertisments etc... I was wondering what problems is, and finally found some weird file .apk on the phone by manually searching the files.I check it on the internet and it seems it’s a Malware! It’s called “AduptsFota” and it’s downloading other malware which are making phone more slower as it is..  I immediately bought a licence and install Webroot Secure Anywhere Mobile on phone! Scanned the phone and it does found nothing! It says: “You are protected” Tried to delete it manually but it seems the file /application “AduptsFota” is integrated into a android system and there is no chance to delete it. Webroot doesn’t find anything still. I tried to root my phone to be able to do changes to my system, but unsuccesfull.  Can’t even connect phone to the PC, it cannot be found at all! Phone is charging and there is no option to put transfer files or smth like that, like in

I’ve had Webroot on my android for the past few years. About six months ago, it quit working (but the same Webroot account on my laptop is working fine). Whenever I open the app, I get the “Information has not been verified yet” page. I contacted Webroot and was told “this is a problem from their end and they’re working on a fix. Six months later, still no fix. Do I have to ditch Webroot?

Hi Dear,which link  is for webroot Mobile Security :  1- Webroot Mobile Security & Antivirus - Apps on Google Play or 2- Webroot® Mobile Security - Apps on Google Play ThanksAmir 

get an note important update available from secureanywhere.  I click on continueit takes me to get the new app, i click on that shows webroot mobile security.  I select open, then get the option to uninstall old app.  I select that and say ok to unistall app, it doesn’t do anything just sits there