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Issue with my account and android phone

  • July 10, 2013
  • 1 reply
  • 23 views
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Some how I have two consoles in my account. I have one named computers and the other one is unnamed. I am trying to delete the unnamed console but I do not see an option to do so. I also have been haivng issues with webroot on to my android phone. I get it installed and I then login with my email mail, password, and the secure anywhere code but it says the information provided is in correct. I am not sure how I can fix this issue.

Best answer by Jack

Hi phillyitalian88
 
The two issues are likely related.

 
We'll have to look into your Webroot account to understand whats going on.

 
Please either open a Support ticket by clicking here

 
Or PM me with you email address and product keycode and I'll look into it for you.

 
Jack

    1 reply

    J
    • Jack
    • Retired Webrooter
    • Answer
    • July 11, 2013
    Hi phillyitalian88
     
    The two issues are likely related.

     
    We'll have to look into your Webroot account to understand whats going on.

     
    Please either open a Support ticket by clicking here

     
    Or PM me with you email address and product keycode and I'll look into it for you.

     
    Jack
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