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Mobile Security Webroot Secure Anywhere

  • April 16, 2014
  • 3 replies
  • 42 views

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I was told yesterday that SMSSend which was coming up on my Samsung phone S3 as a threat was to be fixed.  I am pleased to say that it seems to be fixed on the phone but is still showing on my Webroot account as a threat and is in red.  Is this going to be fixed?  Thanks

3 replies

nic
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  • Retired Webrooter
  • April 16, 2014
Yes it is - it can take 24-48 hours for the change to take effect, so let us know if it isn't resolved by tomorrow.

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  • Author
  • Fresh Face
  • April 23, 2014
Still showing as red on my account on webroot

nic
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  • Retired Webrooter
  • April 23, 2014
Try uninstalling and re-installing to force an update.  If that doesn't work let me know and I can have support contact you.