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Reactivate android w/ new keycode

  • November 3, 2013
  • 5 replies
  • 87 views

My license ran out, and I need to enter a new code, however I cannot find anywhere to allow me to type in a new code. Do i need to deactivate and reactivate? I have found no documentation to answer this.
 
Droid Razr Maxx, Android 4.1
 
 
Thanks!

Best answer by MikeR

Hey Spidy - You will have to perform a clean installation of the app. You can uninstall within the app itself or through 'Settings' and then 'Apps' on your Droid. 
 

5 replies

MikeR
  • Retired Webrooter
  • Answer
  • November 4, 2013
Hey Spidy - You will have to perform a clean installation of the app. You can uninstall within the app itself or through 'Settings' and then 'Apps' on your Droid. 
 

  • Author
  • New Voice
  • November 5, 2013
Thanks for the definitive answer. You might consider updating the mobile guide to reflect that.

Thanks!

MikeR
  • Retired Webrooter
  • November 5, 2013
Thank you for your suggestion - That is useful information. 

  • OpenText Employee
  • January 13, 2014
We definately will. Thanks for the tip!
 
Regards,
 
Christina

  • Fresh Face
  • March 22, 2014
Why don't you add to the app so it can apply a new code to itself like your PC software does. Uninstalling and reinstalling the same app just to update the licence code??  Think about making it easier on your customers.