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I have just bought a new tablet and am trying to set up webroot secure anywhere. I get the message "login failed. The email or password entered is incorrect". I have this installed and working fine on my pc and phone. I have also reset the password.
Hello david77 and Welcome to the Webroot Community Forums.

 

Since it's holidays can you please Submit a Support Ticket to get further help.

 

TH
Please let me know if you Opened a Support Ticket and I will investigate further.

 

Please read this Knowledge Base Article for login tips: Mobile - Login Failed. Is your device auto-filling the email address?
Yes, it is sorted now thanks. I had to give myself access to back ups.

I just tried to login on what looked like this page. AND NOW I’M BEGINNING TO THINK WHAT THE … THIS ISN’T WORTH MY EFFORT.


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