Hello Does anyone know how to remove 'Malah.net'? I'm using a PC running Windows 8.1.

  • 16 April 2015
  • 1 reply

Does anyone know how to remove 'Malah.net'
I think it's linked to the Chrome browser but it is an unwanted infection and Webroot doesn't pick it up on a scan.
I don't know how harmful it is but it is anoying, it starts up about 2 a day with some stupid irrelevant defintion.
I see that there are verious instructions on the page to click her to stop it but I suspect they are traps.

1 reply

Userlevel 7
Badge +62
Hello rcroix,
Welcome to the Community Forum,
Malah.net is classified as a browser hiyjacker  which will bring you lots of problems after the infection. Usually, this program comes bundled with freeware or shareware. It’s an English language definition search engine site. And it claims to enhance users’ online experience by providing them some seemingly useful information. However, the fact is that it only displays ads for itself. One of its obvious traits is that it can automatically load on an infected machine with several related components. It can secretly change your homepage and default search engine. Despite the numerous ads, it also redirects you to some malicious pages. Your personal information may be collected for commercial purpose!
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket.  Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
Please let us know if you get this resolved or not. Thanks
Kind Regards,