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Webroot was installed on my laptop and when I try to watch netflix it plays the sound but no picture?  Any help would be appreciated!

 
Hi Ispate

 

Welcome to the Community Forums.

 

I honestly do not think that WSA is the root cause and it may just be coincidence...but to test this I suggest that you uninstall WSA and see if the issue still manifests itself.  If it does then I would check out this web page over at the Netflix Support Forum as it may well have the answers you are looking for.

 

Hope that helsp?

 

Regards, Baldrick

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