Answer
Not visible in PC Security console
+23I briefly uninstalled WSA to test out a couple of other AVs. Since reinstalling WSA a few days ago, my PC is no longer visible in the PC Security console. I've rebooted several times since installing.
Best answer by RetiredTripleHelix
Go back and reactivate and do a scan then go to see if the scan shows up on the reactivated PC in the Online Console.
This is a little old but basically the same: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954#.UqSXJOLZG_o
Daniel
This is a little old but basically the same: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954#.UqSXJOLZG_o
Daniel
Hi Seeker!
Have you allowed it to run a FULL scan since installing on that PC? It won't show in the Console until that has been done.
Let us know 🙂
Have you allowed it to run a FULL scan since installing on that PC? It won't show in the Console until that has been done.
Let us know 🙂
+23I was under the impression that a full scan was run upon installing, then periodically thereafter. A full scan being a deep scan - WSA's default.
+56Did you deactivate it? Did you do a clean install of the OS or a re-image or change the PC name?
Daniel
Daniel
+23I deactivated it, yes. I haven't reinstalled the OS or changed the PC name.
+56Go back and reactivate and do a scan then go to see if the scan shows up on the reactivated PC in the Online Console.
This is a little old but basically the same: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954#.UqSXJOLZG_o
Daniel
This is a little old but basically the same: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954#.UqSXJOLZG_o
Daniel
+23@ wrote:
This is a little old but basically the same: https:///t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954#.UqSXJOLZG_o
Daniel
Just found this in my console before you posted. I've located my PC and have reactivated. Thanks for taking the time 😃
-- Windows 10 • WSA Antivirus • Image for Windows
+56Anytime my Friend!
Daniel 😉
Daniel 😉
Thanks for taking over TH! Things got busy here with the family and I was called away from computer a few minutes!
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