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Under Utilities>System Control, I saw that a file named ‘Search.exe’ had a possible leak. Before researching what ‘Search.exe’ actual is/does, I accidentally  blocked it instead of clicking on ‘Monitor”. Now, I am unable to click on my ‘Type here to search’  in my searchbox. Does anyone know how I can re-enable the ‘Search.exe’ file/program so I can get my ability to search files, programs etc??

Hello @DrewBoo1984 

 

I don’t know if support can help but it’s the only thing I can think of.

 

https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemControl/ControllingActiveProcesses.htm?TocPath=Using%2520System%2520Control%257C_____2

 

For each process, select one of the following radio buttons:

  • Allow — The process is allowed to run on your system.
  • Monitor — Webroot SecureAnywhere will watch the process and open an alert on suspicious activity. Any process flagged as monitored displays at the top of the list.
  • Block — The process is blocked from running on your system. Do NOT block a process unless you are absolutely certain it is non-essential.

 

Webroot Support:

Submit a ticket

Call 1-866-612-4227 Mon - Fri 7 AM to 7 PM (MDT)

 

Thanks,

Hello @DrewBoo1984 

 

Lets see if it’s in Quarantine and restore if it’s listed if not it’s best to contact support. It’s the only thing I can think of since last night.

 

https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ManagingQuarantine/ManagingQuarantinedItems.htm?TocPath=Managing%2520Quarantine%257C_____1

 

Thanks,

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