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Anyway to stop WR from detecting C++ files being built?

  • November 18, 2014
  • 4 replies
  • 82 views
N
I'm having a lot of issues with WR constantly freaking out whenever I try and build a c++ file. The file gets saved as a .exe so I understand why it would think its a problem but is there any way to unblock a folder or make WR ignore a file? The prompt which pops up when a "threat" is detected has the option to allow which works only until I rebuild the file.
 
Any help would be great because this is really annoying.

    4 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • November 18, 2014
    @ wrote:
    I'm having a lot of issues with WR constantly freaking out whenever I try and build a c++ file. The file gets saved as a .exe so I understand why it would think its a problem but is there any way to unblock a folder or make WR ignore a file? The prompt which pops up when a "threat" is detected has the option to allow which works only until I rebuild the file.
     
    Any help would be great because this is really annoying.
    Hello Newhb,
     
    Welcome to the Community!
     
    You might need to manually remove from quarantine and whitlist a file locally. Here's a Knowledge Base Article for this.
     
    Here's a USER GUIDE that can help also You can also submit a file here.
     
     
    If you have problems you can always submit a Support Ticket free of charge with a Subscription.
     
    Hope this helps! @ can you add to this as well?
     
     
    Best Regards,
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    shorTcircuiT
    shorTcircuiT
    Gold VIP
    • shorTcircuiT
    • Gold VIP
    • November 18, 2014
    Hello there!
     
    You might also look HERE with regards on how to set a file for Allow.  
     
    I hope this helps?
    Ssherjj
    DanP
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    • DanPOpenText Employee
    • OpenText Employee
    • November 18, 2014
    @ 
     
    Please submit a Support Ticket for this so that we can determine what is causing the issues with your C++ files, correct any issues, and add to our whitelists to prevent this from happening.
     
    Thanks,
     
    -Dan
    Webroot Threat Research
    shorTcircuiT
    Ssherjj
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • November 18, 2014
    Thank you Dan!;)
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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