Solved
Free trial and Updates
Hi, I've been using WR AV for about a month now and have 5 months to go of a 6 month trial. So far so good, but seems like forever for the the Web Threat Extension to show up. I was wondering, will the free trial product update to the new version out today and will the web threat extension be a part of that or separate? Thanks and glad to join what seems like a great community!
Best answer by shorTcircuiT
You should automatically receive any updates, though it can sometimes take up to 3 days for it to come in on its own. (It can take a couple days for a new version to be distributed to everyone.)@ wrote:
Hi, I've been using WR AV for about a month now and have 5 months to go of a 6 month trial. So far so good, but seems like forever for the the Web Threat Extension to show up. I was wondering, will the free trial product update to the new version out today and will the web threat extension be a part of that or separate? Thanks and glad to join what seems like a great community!
The Web Threat Shield is a different matter. You should have the "2013" active already I believe, but the improved 2014 version is being rolled out a bit slower. It will not update with the rest of the software, but it will eventually update on its own.
Note: make sure you have not disabled automatic updating of the software to make sure you get updates as they are available. to you. You can also simply re-install from a fresh download to 'force' updates.
You should automatically receive any updates, though it can sometimes take up to 3 days for it to come in on its own. (It can take a couple days for a new version to be distributed to everyone.)@ wrote:
Hi, I've been using WR AV for about a month now and have 5 months to go of a 6 month trial. So far so good, but seems like forever for the the Web Threat Extension to show up. I was wondering, will the free trial product update to the new version out today and will the web threat extension be a part of that or separate? Thanks and glad to join what seems like a great community!
The Web Threat Shield is a different matter. You should have the "2013" active already I believe, but the improved 2014 version is being rolled out a bit slower. It will not update with the rest of the software, but it will eventually update on its own.
Note: make sure you have not disabled automatic updating of the software to make sure you get updates as they are available. to you. You can also simply re-install from a fresh download to 'force' updates.
6 month free trial, any chance you can point me in the direction of a trial licence code.
Thanks in-advance.
Thanks in-advance.
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