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Glitch or Error thing

  • December 15, 2013
  • 1 reply
  • 29 views

Ok so i have webroot sucure anywhere and I renewed. So webroot is now green instead of yellow and red. But it will keep asking me to renew it and instead of it saying Subctiption: 3days remaining it says : Active. Any idea why ? 

1 reply

Dermot7
Gold VIP
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  • Gold VIP
  • December 16, 2013
Hello me43r, and welcome to the Webroot Community Forum :D
 
Sounds like you haven't activated the new keycode following renewal? https:///t5/Webroot-SecureAnywhere-Complete/Activate-a-New-Keycode/ta-p/4949
 
Or contact Support, who'll be happy to help:  SecureAnywhere Product Support | Webroot
 
Let us know that it's been fixed ok for you.