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Help Somthing Is Kiiling My Internet Connection!

  • January 14, 2014
  • 10 replies
  • 97 views

I have someting that kills my internet connection ....... please help me.!!!!!!!!!!!!!

10 replies

MikeR
  • Retired Webrooter
  • January 14, 2014
Hi ragweed - We will need to look at your logs after you Open a Support Ticket to be sure.
 
Also, if Webroot is causing a conflict, a fresh uninstall/reinstall could resolve the issue, but I want to be sure that there isn't an infection.

  • Author
  • New Voice
  • January 15, 2014
Thanks Mike! I opened a ticket.

remixedcat
Community Leader
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  • Community Leader
  • January 15, 2014
hat router do you have?

  • Author
  • New Voice
  • January 15, 2014
vision net model m504...high speed internet......

remixedcat
Community Leader
Forum|alt.badge.img+26
  • Community Leader
  • January 15, 2014
Hmmm is it from one without web root running???

  • Author
  • New Voice
  • January 15, 2014
Webroot says the firewall is on...!

remixedcat
Community Leader
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  • Community Leader
  • January 19, 2014
still getting those? I am

  • Author
  • New Voice
  • January 19, 2014
Yes... I think its the Webroot Firewall doing this. I disabled the Firewall for Webroot only & so far no problem. I read that Windows Firewall is only what you need anyway. Good Luck!

shorTcircuiT
Gold VIP
  • Gold VIP
  • January 19, 2014
@ wrote:
Yes... I think its the Webroot Firewall doing this. I disabled the Firewall for Webroot only & so far no problem. I read that Windows Firewall is only what you need anyway. Good Luck!
That may be true for Windows 8, but for those using Legacy Windows products the Windows Firewall does not provide full in/out protection.

DAGOLAG
Gold VIP
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  • Gold VIP
  • January 19, 2014
@ wrote:
Yes... I think its the Webroot Firewall doing this. I disabled the Firewall for Webroot only & so far no problem. I read that Windows Firewall is only what you need anyway. Good Luck!
Did you get a reply from support as you said to Mike you sent one? And can you tell us the version of Windows you are using and if you are using another Firewall or Firewall Extender?
 
Thanks,
 
TH