my programs crash more with this software than it did with VIPER
I am so tired my computer programs crash daily since installing this program!
Hello rosemarie, welcome to the Webroot Community!
That is rather odd indeed... WSA is very small and very stable, however once in a while an incompatibiity issue does happen.
It also might just be a problem with the WSA install itself. Would you be willing to try to do a clean install to rule this out?
If this does not help, you may want to submit a Trouble Ticket for Webroot Support to take a look and try to identify any incompatibility issues that may be present.
That is rather odd indeed... WSA is very small and very stable, however once in a while an incompatibiity issue does happen.
It also might just be a problem with the WSA install itself. Would you be willing to try to do a clean install to rule this out?
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
If this does not help, you may want to submit a Trouble Ticket for Webroot Support to take a look and try to identify any incompatibility issues that may be present.
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