My subscription
My subscription is renewed, but why does it say "expired" under My Account. How do I know if the scan is working if subscription is posted as expired?
Hello 165rdw, welcome to the Webroot Community!
Is your renewal directly through Webroot or is it through a 3rd party such as Best Buy / Geek Squad?
Please let us know and we can go from there!
Is your renewal directly through Webroot or is it through a 3rd party such as Best Buy / Geek Squad?
Please let us know and we can go from there!
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