New Webroot security
Have purchased new Webroot security. Can't log in. New protection is not in place. ?????
+3Hello memocatss, and Welcome to Webroot's Community.
You've created your Online Account but cannot log-in? I'd suggest clicking "Can't log in?" which is seen there. https://detail.webrootanywhere.com/sah_Overview.asp?n=Creating_a_Webroot_account
And have you confirmed via email sent?
When you create your online account, you are sent an email from Webroot titled "Webroot Console Confirmation." You will need to click the link in this email to finish the creation of your online management account. Without doing this, you cannot access online console nor use features such as Password Management and Backup & Sync.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-confirm-an-online-management-account/ta-p/51366
If this doesn't help to clarify for you, then please give us more details of your situation, which version you're using etc, Thanks.
You've created your Online Account but cannot log-in? I'd suggest clicking "Can't log in?" which is seen there. https://detail.webrootanywhere.com/sah_Overview.asp?n=Creating_a_Webroot_account
And have you confirmed via email sent?
When you create your online account, you are sent an email from Webroot titled "Webroot Console Confirmation." You will need to click the link in this email to finish the creation of your online management account. Without doing this, you cannot access online console nor use features such as Password Management and Backup & Sync.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-confirm-an-online-management-account/ta-p/51366
If this doesn't help to clarify for you, then please give us more details of your situation, which version you're using etc, Thanks.
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