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Reinstall

  • September 22, 2012
  • 4 replies
  • 96 views

So i did a factory restore of my computer and when i went to reinstall webroot antivirus it asked me for my code, which i no long have.  Also i was using the CD version of the software.  Any suggestions?

Best answer by DAGOLAG

If you don't have the key from the Boxed version it will be most imposable to find out what is, you can try to Submit a Support Ticket to see if they can help you! Also if you have the receipt that could possibly help just mention it to them if you do.
 
HTH,
 
TH

4 replies

DAGOLAG
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  • Gold VIP
  • September 22, 2012
@ wrote:
So i did a factory restore of my computer and when i went to reinstall webroot antivirus it asked me for my code, which i no long have.  Also i was using the CD version of the software.  Any suggestions?
Do you Happen to setup your Account on My Webroot?
 
TH

  • Author
  • Fresh Face
  • September 22, 2012
No i did not

DAGOLAG
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  • Gold VIP
  • Answer
  • September 22, 2012
If you don't have the key from the Boxed version it will be most imposable to find out what is, you can try to Submit a Support Ticket to see if they can help you! Also if you have the receipt that could possibly help just mention it to them if you do.
 
HTH,
 
TH

DAGOLAG
Gold VIP
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  • Gold VIP
  • September 22, 2012
Sorry I forgot Welcome you to the Webroot Community Forums so Welcome! ;)
 
TH