Virus or malware or????? IDK
I have had reboot for 2 yrs now, it had been working fine..but now I have a virus or malware that reboot let in or hasn't been able to remove or quaranteen. My computer is slow and it took over my internet home page "sweetpaks" i went to the settings and deleted it there and I checked under programs and its not there. But it seems to keep coming back. Help!!
+62Hello marissaortiz,
Welcome to the Community,
Can you tell us if you have any error messages?
Why do you think you have a virus?
Would you be able to provide us with more information?
Pleae get back to us so we can provide you with more information,
Best Regards,
Welcome to the Community,
Can you tell us if you have any error messages?
Why do you think you have a virus?
Would you be able to provide us with more information?
Pleae get back to us so we can provide you with more information,
Best Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
I actually think its a malware..it took over my search engine.. it won't let me make google my search engine. My computer has slow down. My computer tells me that there is a program dowloading, but there is nothing showing any downloads. I just tried updating Java it tells me to that my computer has to finish downloading another program.
It would probably be best if you were to submit a Trouble TIcket at time time. If a WSA scan has not been able to detect and remove anything, it would be best to let Webroot Support take a look.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.