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Web Root Security settings

  • November 7, 2014
  • 2 replies
  • 25 views

I recently had the Geek Squad remove a nasty Trojan horse virus that encrypted my files. After I got my computer back I'm now having trouble downloading from many web sites - but not all. How can I reset my security settings back to the way they were before the virus hit?

2 replies

Ssherjj
Moderator
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  • Moderator
  • November 7, 2014
Hello texasrph,

Welcome to the Community!

Would you please have a look at our User Guide, http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C3_Shielding/CH3b_Changing_Shield_Settings.htm

And @  can you advise here as well?

Best Regards,

shorTcircuiT
Gold VIP
  • Gold VIP
  • November 7, 2014
When you say you are having problems downloading from many websites, what specific error are you seeing?