Web Threat Shield

It tells me you don't have Chrome on your system. Also have you tried a Reboot?
 
TH

Correct on the part of Chrome, but why this entry's  after booting or a reboot.
 
And yes, I rebooted this pc.
 
Any interest in the email link so you can  check it out for your self?:D
 
 

Sure send me a PM with the links but I use IE10!
 
And I have the same:
 
10/21 21:01:42:078 5300 Error: 'CHROME' not found on local machine.
10/21 21:01:42:078 5300 Error: 'CHROME' not found on local machine.
10/21 21:05:56:749 0908 Error: 'CHROME' not found on local machine.
10/22 11:06:44:622 0904 Error: 'CHROME' not found on local machine.
 
Daniel

I posted IE9 but looking closer... IE10....i'm getting old...hopefully

 
Pm sent

The links are fine in Firefox 24 but in IE10 the New Web Shield crashes IE10 see pictures below! Also I see that the pages are all Adobe Flash enabled.
 
http://www.citroen.nl/winterbanden/?utm_source=regular_15_10_2013&utm_medium=newsletter_card_houders&utm_content=winterbanden_header&utm_campaign=mycitroencard#/winterbanden/
 
http://www.citroen.nl/veiligheidsdag/?utm_source=regular_15_10_2013&utm_medium=newsletter_card_houders&utm_content=header_visual&utm_campaign=mycitroencard#/veiligheidsdag/
 
Daniel
 

 

TH's links above reply work just fine for me in IE 10, no crashes, BUT I do not have Adobe Flash enabled at the moment.. I have temporarily removed it.

Also from the Event Log:
 
Log Name:      Application
Source:        Application Error
Date:          22/10/2013 1:19:51 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      TH
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16720, time stamp: 0x523cf127
Faulting module name: wrflt.dll, version: 1.0.0.9, time stamp: 0x524428f9
Exception code: 0xc0000005
Fault offset: 0x0000b51c
Faulting process id: 0x1430
Faulting application start time: 0x01cecf4aea41438b
Faulting application path: C:Program Files (x86)Internet ExplorerIEXPLORE.EXE
Faulting module path: C:ProgramDataWRDataPKGVistax86wrflt.dll
Report Id: 286b999e-3b3e-11e3-8faf-fc7ec92617de
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-22T17:19:51.000000000Z" />
    <EventRecordID>48710</EventRecordID>
    <Channel>Application</Channel>
    <Computer>TH</Computer>
    <Security />
  </System>
  <EventData>
    <Data>IEXPLORE.EXE</Data>
    <Data>10.0.9200.16720</Data>
    <Data>523cf127</Data>
    <Data>wrflt.dll</Data>
    <Data>1.0.0.9</Data>
    <Data>524428f9</Data>
    <Data>c0000005</Data>
    <Data>0000b51c</Data>
    <Data>1430</Data>
    <Data>01cecf4aea41438b</Data>
    <Data>C:Program Files (x86)Internet ExplorerIEXPLORE.EXE</Data>
    <Data>C:ProgramDataWRDataPKGVistax86wrflt.dll</Data>
    <Data>286b999e-3b3e-11e3-8faf-fc7ec92617de</Data>
  </EventData>
</Event>
 
Daniel

@DavidP1970 wrote:
TH's links above reply work just fine for me in IE 10, no crashes, BUT I do not have Adobe Flash enabled at the moment.. I have temporarily removed it.

So do I so could it be a OS version specific conflict as I use Win 7 64bit and I know David uses Win 7 32bit how about you @ 
 
Daniel

IE10/Windows 7 x64.  using IE 10  32 bits Thanks 😃

Let me ad, flash enabled

@ wrote:
IE10/Windows 7 x64.  using IE 10  32 bits Thanks :D

Actually it uses both in a sense as you just can't use the 64bit IE10 or 32bit IE10 by itself anymore so it uses both at the same time but I can't remember when this started?
 
Daniel
 

Using IE10 x64 is still possible.
First ensure that all your add-ons are compatible with 64-bit mode. Disable any add-on that isn't available to the 64-bit architecture.
Turn on Enable Protected Mode: Internet Options » Security » Check the box of Enable Protected Mode under Internet zone
Turn on Enable Enhanced Protected Mode: Internet Options » Advanced » Scroll down to Security » Check the box of Enable Enhanced Protected Mode
Ensure that User Account Control (UAC) is enabled and  the slider is NOT set to Never notify
Restart the pc.
 
 

Just received the web treat shield on a second machine.  Same problem 😠

@ wrote:
Just received the web treat shield on a second machine.  Same problem :@

Unfortunately you're right as the web filtering extension has not been updated yet. Please use another browser, if any. We will have to wait a while.

@ If you reinstall the new beta v8.0.4.21 the web Shield has been updated but as DeHollander said it's still crashes in IE10 but Firefox it's fine but I don't know about Chrome as I don't use it? @ Maybe It's time to Submit a Support Ticket to get this looked at since you started this thread my Friend? ;)
 
Daniel
 

 

Of course...from the first moment..;) They are on top of it....including logs. :D 
 
 

At this moment I have stopped my correspondence with support.
I will look forward to a update from my Webroot product to address this problem.
 
Regards
 

@ wrote:
At this moment I have stopped my correspondence with support.
I will look forward to a update from my Webroot product to address this problem.
 
Regards
 

Keep in touch with support as it continues to be a problem in IE10 not sure about IE11 but I will open my VM's and check it and IE9?
 
Thanks,
 
Daniel

Dear fellow forum members,

Could you please test the links and report back.

Please mention the browser. In particular IE10

Thanks in advance....
 
 
 

@ wrote:
Update:
 
Just recieved  Webroot Filtering Extension  version 1.0.0.12, and the links are working.
 
Thx

Great to hear and enjoy!
 
Daniel