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Webroot is blocking access to Facebook. What's going on?

  • November 12, 2014
  • 4 replies
  • 77 views

Hi, 
I just tried to get into Facebook and Webroot blocked access saying it's unsafe.  I don't remember the whole msg but it's some kind of key stroke monitoring thing.  What is going on?  Can you explain this?  New to Webroot.
Thank you.

4 replies

  • New Voice
  • November 12, 2014
This is happening on my end, too. Here's a screenshot of my computer, showing Webroot doing the thing. 


  • Fresh Face
  • November 12, 2014
I just asked the same question on here...had not seen yours.  I keep scanning and nothing is found.  I can get in eventually but the news links on fb will tell me the same thing...then it's back to the keystroke warning.

  • November 12, 2014
I am having the same problem

shorTcircuiT
Gold VIP
  • Gold VIP
  • November 12, 2014
Hello there, welcome to the Community!
 
First of all, I am also a Facebook user, and I am not having any problems with access.  So... whatever the problem is, it is not 'global' affecting everyone, though I do also see a number of other complaints on this on the Community this morning.
 
Please submit a Trouble Ticket ASAP.  A few weeks ago we saw a problem similar to this that was believed to have been fixed.  It is possible either that same problem is still there or there is a new problem that needs to be brought to the Dev's attention.