webroot on mac keeps stating "downloading latest version" and proceeds to restarts over and over

Hello outxider, welcome to the Webroot Community!
 
First, please understand that while my signature may say "Expert", that does not include Macs.  I will try to give a hand here though!
 
First thing to try would be to simply delete the file you downloaded and re-download it, just in case there may have been an error in saving the file.
 
@ Are you on by chance?  Normally the Best Buy downloads and the standard downloads actually have the same 'version number'.  The main difference is simply that they will not allow use of the other's key codes.  On my PC, I cannot compare the current version numbers between the Best Buy and the Standard... are you able to do this?
 
You can of course call 1800-GEEK-SQUAD for assistance.  It is possible that there is some process currently running that is interfering with the install process.
 
Does anyone else have any thoughts here?  I would appreciate any help 🙂

Just tried w no such success. First time i ever seen this. 

@ wrote:
Just tried w no such success. First time i ever seen this. 

Same here... which is why I do not have good advice here.  You may need to go ahead and call in to the GeekSquad and see what they can find?

Hello outxider,
 
Welcome to the Community!
 
Sorry you are having problems with Webroot. 
 
Can you go to Launchpad located in the Genius bar.Open up the box that saids OTHER
Click Disk Utlity/ put arrow on your HDD/ Then Click Verify Disk Permissions
 
Wait for it to finish and then Click Repair Permissions.
 
Then see if you can run the Webroot installer again.
 
 

 
If you've already contacted Geek Squad then I'm sure they can help you with this. Otherwise let us know if still need more help!
 
 
Best Regards