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Why did webroot disable google chrome on my laptop using windows 8.1?

  • November 12, 2014
  • 3 replies
  • 31 views

Google chrome works very well on desaaktop using windows 7

3 replies

cohbraz
Community Leader
  • Community Leader
  • November 12, 2014
What happens when you try to run Chrome? Do you get an error, a message from Webroot, or some other sort of notification?
 
Also, when this start happening? Did Chrome work previously on that same computer and all of a sudden quit?

  • Author
  • Fresh Face
  • November 12, 2014
Webroot was doing it s thing then all sudden a message of some kinkd popped up about bots. I uninstalled chrome then tried to reinstall. Reinstall did not work.

cohbraz
Community Leader
  • Community Leader
  • November 12, 2014
Go to your Control Panel in windows and to the Uninstall a Program. Make sure Google Chrome is not listed. If it is, uninstall it. Then try going to the official download site HERE and install it from there.
 
If that still does not work, create a support ticket to Webroot HERE and let them see what is happening. They will get it straightened out.