Why has my licence expired 1 year early?
I had purchased a multi PC licence which covered 3 years for the Webroot SecureAnywhere AV.. but yesterday the subscription suddenly changed to show as expired. This is approx 1 year early as I know the licence was due to end late in 2015. Can anyone explain this ??
Hello SuperStu welcome to the Webroot Community!
Those of us here, especially on the weekends, are volunteers and not Webroot employees, so while I cannot look into your account myself I DO have a couple questions to help make sure we can get you in touch with the right person who CAN help you.
Did you purchase your 3 year copy directly from Webroot or is it a Best Buy Subscription Software version?
Thanks!
Those of us here, especially on the weekends, are volunteers and not Webroot employees, so while I cannot look into your account myself I DO have a couple questions to help make sure we can get you in touch with the right person who CAN help you.
Did you purchase your 3 year copy directly from Webroot or is it a Best Buy Subscription Software version?
Thanks!
+56I tried looking up your account using your community email address but didn't find anything. If you'd like to PM me the keycode or the email address you used to register, then I can try again.
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