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Newbie with a question


Is there an option that I just haven't found that can be set for Webroot to shut down the computer after a deep scan?
 
Do I need to enable the Windows Firewall? My router has a firewall that runs my computer in stealth mode.
 
 
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Best answer by RetiredTripleHelix 9 June 2014, 18:34

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Userlevel 7
Cool...will try to review and reply tonight...but as I live in the UK (where it is currently late) I may not be able to reply until tomorrow.  Hope that is OK?
 
Regards
 
 
Baldrick
PM sent.
Userlevel 7
No problem, ohheckyeah
 
If you have any specific questions on the subject then please feel  free to PM me with them...that way we keep the detail out of the forum, as per the Community Guidelines. ;)
 
Regards
 
 
Baldrick
I understand. Thanks for the reply.
 
 
Userlevel 7
Hi ohheckyeah
 
Cannot really go into detailed discussions in forum re. Voodooshield, as this is a Webroot Forum, but suffice to say that it is another security app that works on a whitelisting principle, and that I find completements WSA very well (but that is just my opinion), and I have it as a secondary layer of security (call that my 'obsession'...;).)
 
To find out more just Google "Voodooshield" and you should be able to find everything that you need to understand what the app is/does.
 
Regards
 
 
Baldrick
What is Voodo Shield and why would I need it?
LOL Since we are confessing, I ran Windows Defender last night. I've NEVER used Windows Defender before.
 
It's NOT paranoia if someone IS out to get you (or your computer.)
Userlevel 6
Okay, I probably shouldn't admit this, but having left my Norton product behind and purchasing WSA, I have scanned my computer 41 times in 3 days to make sure that nothing of the computer cootie variety gets into my laptop...
 
Does that make me obsessive? :$
 
Nevermind, I just read what I wrote and answered my own question... 😃
Userlevel 7
Hi ohheckyeah
 
Nothing wrong with being obsessive...it is really a matter of degree of obsession...IMHO.  And given what you say about the circumstances I do not think that you are that obsessive...having said that I would say that now you have found WSA you should be able to chill/relax a little...as most of us have done since...but it is still worth keeping ones guard up.
 
Wishing you ease of being.
 
 
Baldrick
Thank you and same to you. 🙂
I think one of the reasons I'm obsessive is because my family and friends bring all of their trashed computers to me to fix. I spent 8 hours one day on a laptop that a virus program had taken over. I finally found a program that I could download to a flash drive and booted to it and cleaned the computer. The computer had over 800 issues that need to be taken care of. I use my computer to make a living and I can't afford days of it being down because of garbage on it.
 
Or, it could be I'm just obsessive.:S
Userlevel 7
Hello ohheckyeah. Welcome to the Community.:)
Userlevel 6
Hi, ohheckyeah!
 
I'm in the same boat with you, a total newbie and I have found that the folks here are not only knowledgable but also patient and friendly.
 
I hope you have fun in here and welcome to the newbie pool!
Thanks so much for the kind welcome. It's great to have nice people to talk with and to ask questions.
 
 
Userlevel 7
Badge +62
Oh Dear I missed your Welcome to the WSA Community...ohheckyeah...great to have you here! :)

Where as no question is a silly question...:)
Userlevel 7
No problem, ohheckyeah
 
Just ignore the 1st paragraph as not relevant...but I stand by the rest...;)
 
See you around.
 
 
Baldrick
Thank you very much for the explanation.
Userlevel 7
We dont have definitions but yes information about potential threats are stored in the cloud. And no none of your personal fiels EVER LEAVE YOUR PC. The only information that gets sent to the cloud is a file hash (*not the files themselves) of the potential threats. This information is also encrypted too. Webroot values our customers privacy!
I do have a question from a friend (who buys whatever virus program I'm using.)
 
The definition files for Webroot are in the cloud, correct?
 
If that is the case, does that expose my personal files to the cloud?
Sorry - I was responding to jpasternak.
 
Userlevel 7
Hi ohheckyeah
 
You are most welcome.  You have probably come across my username over at Wilders as I used to hang out there a lot until I discovered this Community.
 
In terms of being obsessive...well, if I am honest I would have to say...Yes, you would appear to be based on what you actually do re. your computer security...but then again more is certainly better than not enough.
 
Hopefully, as you come to understand and trust WSA you will feel comfortable (as we have all become) in trusting it to do the business of keeping your computer safe (but having said that I do have a 2nd line of defense based around MBAM, in on demand scanner mode).
 
Hope that you hang about...and remember, don't hesitate to ask questions if you feel you need to.  There should usually be a Community member around who can answer them.
 
Regards
 
 
Baldrick
Userlevel 7
Badge +56
Maybe Wilders Security Forums?
 
Daniel
I've used McAfee for years - I don't know happened to it lately, but it has been horrid. I just couldn't take it any more.
 
I've seen your user name somewhere else - just can't remember where. 🙂
Thank you - I will read it and I appreciate all of the information here.
 
I guess this whole new way of things will make me a little nervous for awhile.
 
I'm very careful with my computer as it is my avenue for work. I'm probably obsessive about keeping it clean. I run CCleaner every day, a Malwarebytes scan twice a week, and a SuperAntiSpyware scan twice a week in addition to my regular virus scans, which are done daily.
 
I take care of my parent's computer, and all my friends call me for help when they screw theirs up - usually with malware and/or a virus, so I'm looking for a good product, not just for myself, but for at least 5 people.
Userlevel 7
Hi ohheckyeah
 
Welcome to the Community Forums.
 
I sense a question in your post and whilst it is not directly realted to that question you may want to have a read of this previous thread about WSA Deep & Full scans, because in it one of our gurus (retired) explains how WSA scans which explains why it turns in the performance that you have noticed when compared to more traditional AV/IS apps.
 
It is not long and does provide some excellent base information if yo are interested.
 
Regards
 
 
Baldrick

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