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BSOD : wrUrlFlt.sys : Error: driver_irql_not_less_or_equal

  • February 2, 2021
  • 2 replies
  • 113 views
J
Fresh Face

Hi.

Newish PC, windows 10.

Keep having BSOD issues and tracked down to  : Error: driver_irql_not_less_or_equal (wrUrlFlt.sys)

I found old threads on this but no fix applicable to me, I don’t use wireless mouse or keyboard, or anything else.

I am a complete technophobe so does anybody have any advice other than bin Webroot completely? 

Not sure I’m even posting in the right place either...

Best answer by TripleHelix

Hello @Jimbob2 

 

Please Submit a Support Ticket and they will help you sort it out as it’s more than we can deal with on the forum.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

    2 replies

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • Answer
    • February 2, 2021

    Hello @Jimbob2 

     

    Please Submit a Support Ticket and they will help you sort it out as it’s more than we can deal with on the forum.

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    TripleHelix
    J
    Fresh Face
    • Jimbob2
    • Author
    • Fresh Face
    • February 2, 2021

    Hello @Jimbob2 

     

    Please Submit a Support Ticket and they will help you sort it out as it’s more than we can deal with on the forum.

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

     

    Thanks,


    many thanks.

    TripleHelix
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